Indonesia Visa in Passport

How to Extend Your Visa on Arrival (VOA) in Bali

This post was last updated on July 8th, 2020 at 01:47 pm

If you opted for the paid Visa On Arrival (VOA) when entering Indonesia, you can extend it by 30 days, allowing you to stay in the country for a total of 60 days. The same goes for Bali. You have several options to extend your visa, for example, we recently did it in Ubud.


In the last 3 years, we’ve been to Bali many times and we have regularly opted for a visa extension. So there is enough experience here to help make your whole process run smoothly.


Are you also planning to extend your VOA, then read on because in this mini-guide we’ll tell you all about it.


The Visa On Arrival

If you want to stay in Bali or Indonesia for longer than 30 days, you will have to buy the special Visa On Arrival (VOA). You can do this at the airport by following the sign “Visa On Arrival”. The costs are IDR 500,000 (~ US$35). An additional advantage is that you do not have to stand in the long line where the vast majority of all tourists stand. You’ll get through customs relatively quickly.


After payment, you put a piece of paper in your passport that serves as proof of payment. You will need this paper later to apply for the extension.


Please note: the standard free visa entitles you to travel up to 30 days in Indonesia. You cannot extend this variant.


Immigration Offices in Bali Where You Can Extend Your Visa

There are three immigration offices in Bali where you can extend your visa:


1. Denpasar Office | Kantor Imigrasi Kelas (Central Bali)
Kantor Imigrasi Kelas
Jl. D.I Pandjaitan No. 3, Dangin Puri Kelod
Denpasar Timur, Bali 80235
Phone: (0361) 227828
Opening hours: Monday to Friday from 8 a.m. to 4 p.m.


2. Nusa Dua / Jimbaran Office (South Bali)
Jalan. Taman Jimbaran no.1, Mumbul, Kuta Selatan
Nusa Dua District, Bali
Phone: (0361) 8468395
Opening hours: Monday to Friday from 7:30 a.m. to 4:00 p.m.


3. Singaraja Office (North Bali)
Jalan. Seririt, Desa Pemaron, Singaraja
Kec. Buleleng, Bali
Phone: (0362) 32174
Opening hours: Monday to Friday from 8 a.m. to 4 p.m.


Incidentally, choosing an immigration office depends on where you are staying. For example, if you are staying in Ubud, Canggu, Seminyak, or Sanur, you will be asked to travel to Denpasar. This office is also called Renon. If you’re in Kuta or Uluwatu, Nusa Dua will be the place to sign up. For Amed and Lovina, that is Singaraja.


Arrange Your Visa Extension Yourself

There are two options to extend your visa in Bali: either do it yourself or have it done by a visa agent. We discuss both options, starting with option 1: arranging it yourself.


If you want to renew the VOA yourself, you will have to register at one of the above immigration offices a total of three times. And honestly, that’s quite a hassle, if you ask us. We always choose a visa agent, see more below. However, if you prefer to do it yourself, it will look like this:


Day 1: The Application

Keep in mind that you should bring the following with you:


  • A pen with black ink (although you can ask for it there too).
  • Your passport.
  • A copy of your passport.
  • A copy of the Visa on Arrival (VOA) stamp in your passport.
  • A printed ticket that shows your intent to leave Indonesia.
  • The VOA paper you got at the airport when you entered Indonesia.


You must complete the visa forms upon arrival at the immigration office. Make sure you write with capital letters. When you’re done, report back to the desk and hand in all the documents, including your passport. There you will receive a receipt with a number on it. Then you sit down and then you simply have to wait for your number to be called. You will receive a receipt that serves as your “temporary” passport plus a date for the follow-up appointment. This is often within 2 to 4 working days.


In the meantime, if you are arrested by the police and asked to show your passport, you can hand over the same receipt. The local authorities are aware of this.


You do not pay at the immigration office but at a post office or bank. This can be done on the same day, on presenting the receipt. After the payment (500,000 IDR, ~ US$35) you will receive a payment receipt, which you can later hand over to the immigration office. In the Denpasar office, you can also pay right outside at a black and orange bus that serves as a mobile post office.


Extend Visa on Arrival at the Visa Immigration Office in Denpasar - Bali
The Immigration Office in Denpasar


Day 2: Photo and Fingerprints

You report to the immigration office for the second time on the agreed date. There you go to the counter to give your name and they give you a number. Then you wait until you are called and you’ll be taken to a room where they take a picture of you, take fingerprints and ask some simple questions. “What is the reason for your extension?” is such a question, for example.


Finally, you will be informed when you can register to pick up your passport again. This is usually within 2 to 3 working days.


Day 3: Collect Your Passport

As the title indicates: you go back to the immigration office to collect your passport and that’ll be all. Check if the renewed visa date is correct, it can happen that people make a mistake.


Extend Your Visa Through an Agent

Recently we arranged a visa extension from Ubud and we did this through a visa agent.


Why? Because it saves a lot of hassle.


If you arrange it yourself, you have to appear at the immigration office three times, as mentioned above. From Ubud, this drive takes an hour, straight through the usual traffic chaos that you find in Bali.


If you hire a visa agent, you only have to visit the immigration office once. To be precise on day 2 of the normal process: to have a photo and fingerprints taken. The nice thing is that you do not have to provide proof of exit, unlike when you arrange it yourself.


Of course, you have to pay a commission, in our case 250,000 IDR (~ US$18), but as we mentioned, it saves a lot of work. Moreover, if you factor in all the times you have to travel you actually pay less. If you arrange it all yourself – you have to travel to the immigration office another 2 times. We, therefore, think it is a decent price. Some visa agents charge a higher commission, we have also seen amounts of 400,000 IDR (~ US$28).


TIP – A good and friendly visa agent who can arrange the extension for you is Komang. You can reach her via her phone number at +6281338644857. She has been doing this work for about 20 years and offers her services at many tourist spots in Bali. So you can almost always go to her.


Our Experience

As we mentioned above, we recently renewed our VOA in Ubud and it all went very smoothly. Through someone we knew we got into contact with Komang (see the tip above). We met her in Bali Buda, a local cafe, and she told me that about a week later we would be notified to report to Denpasar Immigration Office.


So it happened, and once there everything went pretty smoothly. Taking fingerprints, taking a photo, answering a few protocol questions, and that was it. In half an hour we were outside again. A few days later we were able to pick up our passport with the stamp that gave us 30 days extra in Indonesia.


How Much Does it Cost to Renew Your Visa

For the extension of the VOA, you pay 500,000 IDR (~ US$35). The VOA also costs 500,000 IDR when you enter Indonesia.


Do You Have to Visit the Immigration Office Early?

As far as visa matters are concerned, we read that it is recommended to be at the immigration office as early as possible. But to give you an example: we got there at 11 o’clock in the morning and were helped pretty quickly. Make sure to keep their lunch break in mind. In Denpasar, this is between noon and 1 p.m.


We personally would choose to go there before lunchtime, just to be safe 🙂. There are stories that people sometimes do not accept new applications after lunch, so…


The immigration offices are closed on weekends. So save yourself the trouble to go there.


What About the Dress Code?

Officially, the dress codes at immigration offices in Indonesia are quite strict. That is, long pants, shoes and your shoulders covered. In Denpasar, however, people are very pleasant. And fortunately, because it is often very hot and warm, thick or long clothes are the last thing you want to wear.


We’ve seen plenty of people in slippers, shorts, and even in a tank top. We were wearing shorts, a t-shirt, and shoes. To be on the safe side, we also brought long trousers in our backpack, as we didn’t know what to expect. As a courtesy, we wouldn’t wear a tank top. Anyway, this is of course up to you.


How Far in Advance Can You Extend the Visa?

Will you arrange it yourself? Then you should preferably go to the immigration office 7 to 10 days before the expiration of your VOA to arrange your extension. However, we’ve done it before at an earlier stage, and that was fine too. If you arrange it yourself, however, we would not submit the application in the first week. 2 weeks before the expiry of your current visa is advised. So suppose your visa expires on September the 30th, this means you have to report at the immigration office on September the 16th.


By the way, Komang, the visa agent we spoke about earlier, told us that (through her anyway) you can apply for an extension from day 1. We, therefore, registered with her quite early, just after our first week in Bali. Everything was arranged within 10 days and we were able to collect our passport from her in Ubud.


How Long Does the Entire Process Take?

The average duration of the day from application to getting your passport back is about 5 to 7 working days. You can also hire an agency or visa agent and go for an express service, this will only cost you a little more. With the express service, you will have the visa and your passport back in 2 to 4 working days.


What Happens if You Overstay Your Visa in Bali?

If you overstay your visa in Bali (or anywhere else in Indonesia), you have to pay a fine of 1,000,000 IDR (~ US$71) per day. Previously, this fine was IDR 300,000 (~ US$21), but unfortunately, this amount was increased considerably in May 2019.


An Alternative: A Visa Run

If you do not have a VOA, but the normal free visa for 30 days that you cannot extend, you can do a visa run to stay in Bali even longer. It is easiest to fly to Kuala Lumpur (3 hours) or Singapore (2 hours 40 minutes). You do not have to leave one of these countries immediately, of course, you can also stay there for a few days.


There are no restrictions on re-entering Bali. However, they can ask to see your ticket (to check the date of leaving). In our experience, they usually ask how long you will stay with a smile without having to present a ticket. Note: this does depend on the immigration officer you have in front of you 😉


Do you have any questions about extending your visa in Bali? Let us know in the comments.


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